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Overview
The work can be based at airports, stations, hotels, exhibitions, events or on transport services. It often combines greeting guests, answering questions, giving directions, handling tickets or luggage and supporting people with specific needs.
In job descriptions, look for visitor information, guest greeting, passenger assistance, tour groups, languages, complaint handling, ticket checks, event entry, travel times and customer-service routines.
Explore this occupation
Search jobsWhat the work can involve
Hosts and hostesses work where people arrive, wait, ask questions or need direction: transport hubs, hotels, exhibitions, venues and travel services. The work is visible, service-focused and often multilingual.
Skills and specializations
Useful strengths include greeting guests, giving clear verbal instructions, handling complaints, assisting passengers, checking tickets, managing groups, protecting personal information and adapting to visitors with specific needs.
Salary context
Salary context depends on venue type, shift pattern, language requirements, passenger or event volume, responsibility for groups, ticket or luggage tasks and complaint handling. This guide does not provide salary amounts.
Career paths
Career paths can move toward senior host roles, event coordination, passenger-service supervision, front-desk work, tourism services, customer-experience roles or team leadership in hospitality.
Good to know
Check whether vacancies mention airport, station, hotel, exhibition, event entry, tour groups, train service, luggage, languages or special-assistance tasks. These details show the pace and service setting.
Editorial note
This guide is editorial career context. It is not official labour-market statistics or role-specific salary data.
Where might this occupation occur?
This occupation may occur in several kinds of economic activity. Here are some examples and other occupations that may be found in the same areas.
Hotels and similar accommodation
This is one example. Other occupations in this activity include hotel concierge, hospitality establishment receptionist and night auditor.
These examples offer an overview but do not show every economic activity where the occupation may occur.
About this information
The selection is based on how occupations are connected to economic activities in ESCO and NACE. Only a few examples are shown to make the information easier to use. The occupations were selected because they are close in occupation area and important skills. The examples are not a ranking. They do not show where most people work, where demand is highest, or which occupation is best suited to a particular person.
Map overview
Click the map to search for host/hostess jobs.
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O*NET relationships
See occupations connected to this ESCO occupation in the official O*NET–ESCO mapping. The relationship type comes from the source and is not a ranking or recommendation.
O*NET relationships: 1
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
35-9031.00
Exact relationship
The official mapping treats the O*NET and ESCO occupations as closely equivalent.
Open in O*NETSource and method
These relationships come from the official European Commission O*NET–ESCO crosswalk.
Relationship direction: O*NET occupation to ESCO occupation.
Several O*NET occupations can point to the same ESCO occupation, and one O*NET occupation can point to several ESCO occupations.
AltoTrail preserves the source relationship type. The order is technical and does not show which occupation is best, most relevant or recommended.
AltoTrail validates and presents the source relationships without adding ranking or recommendation semantics.
NACE Rev. 2.1
Economic activities linked to this occupation.
49.1Passenger rail transport55.1Hotels and similar accommodation82.3Organisation of conventions and trade shows
Alternative labels
Occupation group
Travel consultants and clerks (4221)
Source facts
| ESCO URI | http://data.europa.eu/esco/occupation/a6007269-912a-4445-b792-b4d5fe016bb2 |
|---|---|
| ESCO code | 4221.2 |
| ISCO group | 4221 |
| Concept type | Occupation |