AltoTrail

host/hostess

Hosts and hostesses welcome visitors or passengers, give practical information and keep arrivals, queues, groups and service questions moving smoothly.

Overview

The work can be based at airports, stations, hotels, exhibitions, events or on transport services. It often combines greeting guests, answering questions, giving directions, handling tickets or luggage and supporting people with specific needs.

In job descriptions, look for visitor information, guest greeting, passenger assistance, tour groups, languages, complaint handling, ticket checks, event entry, travel times and customer-service routines.

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