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restaurant host/restaurant hostess

Restaurant host and hostess work shapes the first guest contact, from greeting arrivals to seating customers and starting service smoothly.

Overview

Restaurant hosts welcome guests, manage waiting lists, place customers at tables, answer early questions and support the hospitality team before food and drink service begins.

In job descriptions, look for guest reception, table seating, customer complaints, menu advice, VIP guests, customer service, hygiene routines and teamwork with waiting staff.

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