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Overview
The work includes customer service, parcels and correspondence, cash register use, payment processing, invoices, registered mail and explanations of products or services at the counter.
In job descriptions, look for counter service, mail collection and dispatch, cash handling, financial transactions, payment systems, registered mail, active selling, product knowledge and keeping the service area orderly.
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Search jobsWhat the work can involve
Post office counter work combines customer questions, parcels, letters, payments and product explanations at a service counter. Accuracy matters because each transaction can affect money, delivery status or registered items.
Skills and specializations
Useful depth includes customer service, cash register use, payment processing, sales invoices, registered mail and product knowledge. Some roles add financial products, pension distribution, currency exchange or active selling.
Salary context
Salary context is usually tied to counter responsibility, transaction range, cash handling, sales targets, opening hours and whether the role includes financial services in addition to postal service.
Career paths
Experience can lead toward senior counter clerk, branch service coordination, customer-service supervision, postal operations support or a move into payment and financial-service administration.
Good to know
Read vacancies for the exact mix of mail, parcels, payments and financial products. Clear adverts name the counter systems, cash duties, customer flow and responsibility for registered mail.
Editorial note
This guide is editorial career context, not official labour-market statistics or role-specific pay data.
Map overview
Click the map to search for post office counter clerk jobs.
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O*NET relationships
See occupations connected to this ESCO occupation in the official O*NET–ESCO mapping. The relationship type comes from the source and is not a ranking or recommendation.
O*NET relationships: 1
Postal Service Clerks
43-5051.00
Exact relationship
The official mapping treats the O*NET and ESCO occupations as closely equivalent.
Open in O*NETSource and method
These relationships come from the official European Commission O*NET–ESCO crosswalk.
Relationship direction: O*NET occupation to ESCO occupation.
Several O*NET occupations can point to the same ESCO occupation, and one O*NET occupation can point to several ESCO occupations.
AltoTrail preserves the source relationship type. The order is technical and does not show which occupation is best, most relevant or recommended.
AltoTrail validates and presents the source relationships without adding ranking or recommendation semantics.
NACE Rev. 2.1
Economic activities linked to this occupation.
47.69Retail sale of cultural and recreational goods n.e.c.53.1Postal activities under universal service obligation
Alternative labels
Occupation group
Bank tellers and related clerks (4211)
Source facts
| ESCO URI | http://data.europa.eu/esco/occupation/6a6e174e-cffa-49a9-9f2f-aa39c81cdee5 |
|---|---|
| ESCO code | 4211.2 |
| ISCO group | 4211 |
| Concept type | Occupation |