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Overview
Mobile devices technicians diagnose faults, repair mobile phones or similar devices and explain service options to customers. The work combines hardware inspection, device disassembly, diagnostic tools, warranty handling, replacement parts and after-sales service.
In job descriptions, look for electronic repair diagnostics, mobile device disassembly, hardware components, embedded systems, warranty procedures, customer communication, troubleshooting, recycling of digital equipment, software components and safe handling of small electronic parts.
Explore this occupation
Open in Job ExplorerWhat the work can involve
Mobile devices technicians work with phones, tablets and related digital devices that need diagnosis, repair or service advice. Daily tasks can include opening devices, testing hardware, replacing components, using diagnostic tools, documenting faults, explaining warranties and returning repaired equipment.
Skills and specializations
Useful skills include electronic repair diagnostics, device disassembly, hardware components, embedded systems, warranty handling, troubleshooting, customer communication and safe handling of small parts. Some roles also touch software libraries, device configuration, recycling equipment or data-protection routines.
Salary context
Salary context is shaped by repair complexity, speed expectations, warranty responsibility, customer contact, parts knowledge, diagnostic-tool skill and whether the technician handles advanced board-level faults or mainly standard screen, battery and connector repairs. The comparison is clearer when the advert states repair targets, device categories and responsibility for customer decisions.
Career paths
Career paths can move toward senior repair technician, workshop coordination, quality control, electronics servicing, refurbishment, technical support, device recycling or specialist work on embedded hardware. Reliable fault diagnosis and careful repair records help when taking more responsibility.
Good to know
Vacancies should name the device types and repair level. Mobile phone disassembly, diagnostic tools, warranty handling, hardware components, small electronic parts, after-sales service and recycling duties show mobile-device repair rather than general retail sales. Strong adverts distinguish technical repair benches from sales counters that only receive damaged devices.
Editorial note
This guide gives editorial career context for this occupation. It is not official labour-market statistics or salary data.
Map overview
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O*NET relationships
See occupations connected to this ESCO occupation in the official O*NET–ESCO mapping. The relationship type comes from the source and is not a ranking or recommendation.
O*NET relationships: 1
Computer, Automated Teller, and Office Machine Repairers
49-2011.00
Close relationship
The occupations are closely related, but the official mapping does not treat them as exact equivalents.
Open in O*NETSource and method
These relationships come from the official European Commission O*NET–ESCO crosswalk.
Relationship direction: O*NET occupation to ESCO occupation.
Several O*NET occupations can point to the same ESCO occupation, and one O*NET occupation can point to several ESCO occupations.
AltoTrail preserves the source relationship type. The order is technical and does not show which occupation is best, most relevant or recommended.
AltoTrail validates and presents the source relationships without adding ranking or recommendation semantics.
Alternative labels
Occupation group
Information and communications technology installers and servicers (7422)
Source facts
| ESCO URI | http://data.europa.eu/esco/occupation/b37d15b3-402e-4792-8292-f18c0de7aca6 |
|---|---|
| ESCO code | 7422.3 |
| ISCO group | 7422 |
| Concept type | Occupation |