Skills
19 skills are associated with this occupation.
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Essential knowledge
No skills in this section.
Essential skills / competences
Optional knowledge
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Overview
Mail clerks work in post offices, mail rooms or related organisations, handling mail items, records, customer information and delivery exceptions.
In job descriptions, look for mail sorting, mail-room systems, package records, traceability, information security, customer interaction, transport coordination and protection of letters or parcels from damage.
Explore this occupation
Open in Job ExplorerWhat the work involves
Mail clerk work keeps physical mail traceable inside a post office, mail room or related organisation. Tasks can include sorting, scanning, records, exceptions, customer details and handover to transport or delivery routes.
Skills and specializations
Useful strengths include mail handling, package records, mailing information systems, data protection, customer records, transport coordination and care for letters or parcels that must not be damaged.
Salary context
Pay context depends on volume, customer contact, system use, responsibility for traceability, handling of sensitive mail, shift times and whether the role coordinates with carriers.
Career paths
Experience can lead toward mail-room coordination, postal operations, logistics administration, customer service, records work or team supervision in a sorting environment.
Good to know
Check whether the advert is for a public post office, internal mail room or logistics site. System access, customer contact and exception handling define the role.
Editorial note
This guide is editorial career context. It is not official labour-market statistics or role-specific salary data.
Map overview
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Alternative labels
Occupation group
Mail carriers and sorting clerks (4412)
Source facts
| ESCO URI | http://data.europa.eu/esco/occupation/511f366c-ba41-4826-9622-8cda6d6e3b91 |
|---|---|
| ESCO code | 4412.1 |
| ISCO group | 4412 |
| Concept type | Occupation |