Skills
37 skills are associated with this occupation.
0 skills selected
Essential knowledge
5 skills
Essential skills / competences
15 skills
Optional knowledge
3 skills
Optional skills / competences
14 skills
Overview
ICT account managers build customer relationships, identify business opportunities and coordinate sourcing and delivery of ICT products or services while managing sales targets and profitability.
In job descriptions, look for account strategy, customer needs analysis, sales records, contracts, product knowledge, channel marketing, customer follow-up, sales pitches and ICT user needs.
Explore this occupation
Open in Job ExplorerWhat the work can involve
ICT account management sits between customer needs and technology sales delivery. The work turns product knowledge, account strategy and customer follow-up into hardware, software, telecoms or service agreements.
Skills and specializations
Useful skills include needs analysis, account strategy, customer satisfaction, contracts, sales records, channel marketing, sales pitches, ICT user needs and coordinating sourcing or delivery.
Salary context
Salary context depends on account size, revenue responsibility, product complexity, contract ownership, renewal targets, customer portfolio and whether the role manages strategic accounts or transactional sales.
Career paths
Career paths can grow from ICT sales, customer support or product specialist work into key account management, sales leadership, partner/channel management or commercial responsibility for a technology portfolio.
Good to know
Check whether the vacancy names the ICT products, customer segment, account targets, contract duties and delivery handoff. A clear advert separates relationship ownership from pure lead generation.
Editorial note
This guide is editorial career context, not official labour-market statistics or role-specific pay data.
Map overview
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Alternative labels
Occupation group
Information and communications technology sales professionals (2434)
Source facts
| ESCO URI | http://data.europa.eu/esco/occupation/89b85c45-ddc7-4fe1-be5a-d3db2be11f3b |
|---|---|
| ESCO code | 2434.1 |
| ISCO group | 2434 |
| Concept type | Occupation |