ICT change and configuration manager

Work Context

ICT change and configuration managers work between development, operations, service management and business owners. The work centres on change requests, configuration records, release windows, migration plans and keeping software or system changes traceable.

Skills And Specializations

Useful strengths include project configuration management, release management, DevOps practice, ICT process quality models, scripting, system deployment and virtualisation environments. Some roles lean toward application lifecycle tools; others focus on ITIL-based operations or cloud architecture.

Salary Context

Salary context is shaped by the size of the system estate, the number of production releases, responsibility for approval gates, incident risk, automation depth and whether the role controls changes across several business units.

Career Paths

Paths often build from systems administration, release coordination, DevOps engineering, software testing or project delivery. Later moves can lead to service transition lead, platform operations manager, cloud release manager or ICT programme coordination.

Good To Know

Check whether the advert describes change authority, configuration database ownership, release calendars, rollback planning, migration work, scripting, supplier contact and production support. A configuration role can be hands-on technical or mainly process-owned.

Editorial note

This Guide gives editorial career context for ICT change and configuration management, not official labour-market statistics or salary data.

Alternative labels

Occupation group

Software and applications developers and analysts not elsewhere classified (2519)

Source facts