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Overview
Front of house managers organise the venue spaces that visitors use, including entrances, ticketing points, refreshments, seating approaches and guest access before and during an event.
In job descriptions, look for visitor safety, ticket sales, guest access, event staff supervision, customer complaints, end-of-day accounts, fire prevention and coordination with venue or stage management.
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Search jobsWhat the work can involve
The role follows the visitor route through a live venue. It covers entrances, ticketing, refreshments, access control, cleanliness, guest questions and coordination with stage and venue management before the audience arrives.
Skills and specializations
Useful strengths include supervising event staff, monitoring ticketing and guest access, handling complaints, closing daily accounts, checking public areas and reacting calmly to fire, first-aid or crowd incidents.
Salary context
Pay context should be read against venue size, event volume, staff responsibility, cash handling, safety duties and whether the role manages several front-facing teams during high-pressure performances.
Career paths
Paths often build from ushering, ticketing, hospitality, venue operations or event supervision into wider venue management, audience services leadership or operations roles for larger live events.
Good to know
Check whether the advert names theatre, concert, arena or festival work. Strong descriptions explain visitor flow, ticket systems, emergency routines, reporting line and how the role works with stage management.
Editorial note
This guide is editorial career context. It is not official labour-market statistics or role-specific salary data.
Map overview
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O*NET relationships
No official O*NET relationship is available for this occupation in the current mapping. You can still use the other occupation details.
NACE Rev. 2.1
Economic activities linked to this occupation.
90.39Other support activities to arts and performing arts
Alternative labels
Occupation group
Professional services managers not elsewhere classified (1349)
Source facts
| ESCO URI | http://data.europa.eu/esco/occupation/db4057de-0c5a-4f68-8f81-2c0765978afb |
|---|---|
| ESCO code | 1349.14 |
| ISCO group | 1349 |
| Concept type | Occupation |