loss adjuster

What the work can involve

Loss adjusters investigate an insurance claim from first report to settlement recommendation. The work can include interviews, site or damage evidence, liability checks, consultation with damage experts and reports to the insurer.

Skills and specializations

Useful depth includes insurance law, claims handling, evidence documentation, accident investigation, damage calculation, fraud detection, coverage assessment, claimant interviews and negotiating insurance settlements.

Salary context

Salary context depends on claim complexity, value of settlements handled, authority to recommend payments, field investigation exposure, fraud or liability difficulty, reporting standards and contact with claimants, witnesses or experts.

Career paths

Career paths can move from claims administration into complex loss adjusting, fraud investigation, claims process leadership, insurance audit, risk analysis or specialist property and liability assessment.

Good to know

Check whether adverts name the insurance type, claim categories, investigation methods, report templates, payment authority, expert consultation, telephone client contact and procedures for contested claims.

Editorial note

This guide is editorial career context. It is not official labour-market statistics or role-specific salary data.

Alternative labels

Occupation group

Valuers and loss assessors (3315)

Source facts